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The common theme across all our Customers is the need to effectively perform back office administrative functions, which are vital to support their core business development. It is not uncommon in companies, even large organisations, that these administrative functions of printing and mailing invoices, statements, chasing debt letters, etc, all non core business development activities are addressed by temporarily re-directing customer facing , business development staff to fulfil these administrative tasks, to the detriment of core business growth and resulting in staff de-motivation.  In a number of cases high capital cost printing and mailing equipment is purchased only to work at most eight hours a day, normally only fully loaded at month end peaks, and exacerbated by the difficulty in lack of resilience with potential single machine failure. In short it is extremely difficult to assure the business that these vital administrative functions are fully 100% reliant all of the time. Consequently and increasingly these non-core functions are being outsourced to Document Outsourcing with the benefits of:-
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