People

Our dedicated team of widely experienced professionals provides our customers with direct access to individuals who can give practical advice as to how cost saving opportunities and service improvement through outsourcing efficiencies and economy of scale can be speedily achieved.

Directors and Senior Managers

Bill Fraser, Managing Director Bill joined Document Outsourcing in 1999 and was appointed to the Board in 2002. With over 30 years practical experience in the I.T. outsourcing services industry he is highly experienced in managing quality focussed and innovative service oriented companies. Bill is highly regarded in the marketplace with a wide business network.

Gerry Crawley, Sales Director After 14 years with Moore Paragon as Regional Sales Manager for the North of England, Gerry joined Xerox selling Digital Printing solutions across the UK. IN 2001 he joined Document Outsourcing and has managed the significant sales development and growth of our outsourced Services portfolio. Gerry is also recognised as a leading consultancy force in Postal Management in the UK.

Scott Saunders, Accounts and Administration Manager Scott's team have the responsibility of day-to-day Financial Management of Customers and Suppliers and ISO Quality Assurance monitoring.

Agnes Williamson, Customer Services Manager Agnes’s team, in addition to servicing Customers enquiries, also ensures new business is smoothly co-ordinated and speedily implemented. The team also attend formal performance review meetings with Customers to ensure maximum benefit is gained from DO's range of services.

Arthur McCormick, Operations Manager Arthur's team service all aspects of Customers operational requirements, ensuring agreed SLA targets are achieved over the 3 shift 24 hour operation. He also maintains statistics to ensure Quality control standards and full auditing of processes exists. Arthur is also responsible for Technical and IT Systems Development functions.